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I have a 7290. I followed instructions in the forum (e.g., deleted vendor.xml file). When ... RIM Handheld OS forum

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    painther's Avatar
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    Problems with 4.1 download

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    I have a 7290. I followed instructions in the forum (e.g., deleted vendor.xml file). When I open deskstop manager it doesn't give me any prompt that it recognizes any upgrade. I close it and re-open and then it says handheld tools encountered a problem and needs to close. Open/re-open goes back and forth between these two.

    Suggestions?

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    Re: Problems with 4.1 download

    Make sure u delete both xml files, because I believe there's more than one. I could be wrong though.

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    hayden's Avatar
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    Re: Problems with 4.1 download

    Ofcourse you don't want to delete the vendor file if the 4.1 you are using is from your carrier? Just checking

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    melissaox's Avatar
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    Re: Problems with 4.1 download

    Make sure the 4.1 you downloaded the correct upgrade for your phone, not for the 8700 or the 7100.
    Success is not final, Failure is not fatal, it is the courage to continue that matters.
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    Re: Problems with 4.1 download

    it should not matter if you delte the vendor if it is your own company its the same if you deleted it and its not your own companies... you will not always get the new software found message soemtiems you will haveto open the apploader and initiate it yourself
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