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This unfortunately isn't the first time this has happened to me. Although the first time ... RIM Handheld OS forum

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    zoukis05's Avatar
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    Problem with Pearl upgrade...PLEASE HELP

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    This unfortunately isn't the first time this has happened to me. Although the first time I was able to fix it. I am using a pearl on T-Mobile and I tried to upgrade to the 4.2.1.102 / 4.2.1.66 [TIM Italy Release]. I deleted the vendor.xml file and proceeded to upgrade. I got an error message at the end of the upgrade and now my screen is white except for a symbol in the middle (a circle with a line through it, a rectangle inside the circle that has a circle square and triangle in it. And 507 under the circle.) Now I tried uninstalling the new OS software so that I could just reload the old software I had but the desktop manager keeps saying that my phone is disconnected (but when I go to connection settings it detects the phone) So I can't restore the backup I made before I tried the upgrade. I uninstalled and reinstalled the Desktop Manager software as well as T-Mobile's OS from thier website and I am still having the same trouble. Any help would be greatly appreciated. Thanks

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    Re: Problem with Pearl upgrade...PLEASE HELP

    Hi, zoukis05,

    Have you re-booted the computer your using before trying those steps to fix?

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    Re: Problem with Pearl upgrade...PLEASE HELP

    Zoukis, here's a link to help you with this error. Let us know if this helps. If not, we'll find another solution: http://blackberryforums.pinstack.com...ice_error.html

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    Re: Problem with Pearl upgrade...PLEASE HELP

    No I didn't do that yet. I actually just found this link... blackberryforums.pinstack.com/5178-how_reinstall_os_when_computer_wont.html ... I'm going to try this and then if doesn't work I will reboot. Thanks

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    Re: Problem with Pearl upgrade...PLEASE HELP

    That will also get you where you need to be zoukis. Let us know.

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    Re: Problem with Pearl upgrade...PLEASE HELP

    Thanks everyone...I got it back to normal...I appreciate the help.

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    What is the problem with 4.2.1.102 / 4.2.1.66 [TIM Italy Release] - ?...

    Any suggestions that would help..(or link's

    > Thank's in advance<

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    Re: Problem with Pearl upgrade...PLEASE HELP

    taintedluv - what are you talking about?
    do you mean reported bugs with v1.66?

    what links do you want? the download link?

    your post is a little confusing for me at least...but hey, welcome to the stacks

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    Re: Problem with Pearl upgrade...PLEASE HELP

    I was also updaing the pearl handheld software to ver. 4.2.1.66 and at the end of the installation, i got a message saying that there was a problem detecting the blackberry device and now my pearl has gone completely dead except for the red charging light flashing every few seconds. I'd apprecaiate if someone can help!

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