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hello, i have the BB8800 and it is only 3-4 months old. just recently, i ... RIM Handheld OS forum

  1. #1
    saladiro's Avatar
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    Please Help Unexplained Error

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    hello, i have the BB8800 and it is only 3-4 months old. just recently, i have been having some odd problems with it.

    1) when I go to type a phone number, it somtimes locks as if i jammed the number in (but i only touched it softly) and has this annoying sound. the sould does not even stop if I turn it off. I have to pull the battery out. after that, i get the following message "Uncaught exception:java.lang.ArrayIndexOutOfboundsException "

    2) what does this mean

    3) this is now happening to me 3-4 times a da, I have never dropped the phone...

    please help

  2. #2
    glehman85's Avatar
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    Re: Please Help Unexplained Error

    i would call customer support. get yourself a new replacement. every BB i have had that started throwing errors...i never had any good with.

  3. #3
    saladiro's Avatar
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    Re: Please Help Unexplained Error

    should i call blackberry or Cingular?

  4. #4
    glehman85's Avatar
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    Re: Please Help Unexplained Error

    cingular. explain the situation and they should run a trouble shooter with you. if you have 3rd party apps, i suggest not telling them when they ask. make sure to delete those apps when you send back.

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