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hey guys.. i recently decided to update my os to 4.2.1 and i realized that ... RIM Handheld OS forum

  1. #1
    rubikscube's Avatar
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    os update help...

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    hey guys.. i recently decided to update my os to 4.2.1 and i realized that it may deleate my email settings. I had some tech guys at the office set it up for me and i have no clue on how to do it or how it works.. Can anyone tell me if i update will it deleate my email settings? thx

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    cfrench's Avatar
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    Re: os update help...

    If you are on bis, you should able to and be fine! I would back up your phone and sync it before you do this though. If you are on bes I am not sure.
    ~via BB (wap.pinstack.com)~

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    Re: os update help...

    Updating your OS won't delete your email settings on BIS. You will need to log on to BIS after the upgrade and resend your service books to get your browser back. Also don't forget to register your HRT - on BB go to Options>Advance options>Host Routing table>hit menu>Register now.
    Good luck!

    ~via Lavaberry (wap.pinstack.com)~

  4. #4
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    Re: os update help...

    how do i check if im on bes or bis? sorry i dont even know what those are.. i just got a blackberry from my company ready to go

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    Re: os update help...

    Sounds like you might be on BES then if it was work issued.

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    Re: os update help...

    If you are on the BES, ie the company BlackBerry Enterprise Server. Do your work email, contacts and calendar reconcile wirelessly with your BB? You would have had to perform an Enterprise Activation when you first got it. And you will need to perform one again after you update your device software package. You should contact your BB admin before attempting to update the device software.

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