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I upgraded my Pearl's core OS and since then, I can no longer open word ... RIM Handheld OS forum

  1. #1
    sj022698's Avatar
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    No longer opens documents???

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    I upgraded my Pearl's core OS and since then, I can no longer open word documents or excel (xls) files.

    Any thoughts???

  2. #2
    azstar's Avatar
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    Is the docs to go app installed on your pearl? Often it does not get automatically installed during an upgrade. You may need to connect to the DM, open the application loader and select docs to go and install it.
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    sj022698's Avatar
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    Thanks!

  4. #4
    sj022698's Avatar
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    The documents to go was not checked but checked it but:

    Ok, now I'm more confused. Here's the deal.

    I email a Excel Spreadsheet from my Yahoo email address to another yahoo email address which comes to my blackberry. I can open it on my blackberry. However, if I go online and into my sent folder in my yahoo account and try to open that attachment I just sent, I get the message "the item you selected cannot be displayed. Do you wish to save the item"
    Thoughts???
    Last edited by sj022698; 07-10-2009 at 04:56 PM.

  5. #5
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    My documents to go is not available I get a message the command cannot be found for bb storm..can anyone help with this issue?
    BlackBerry9530/4.7.0.148 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105

  6. #6
    MStrawder's Avatar
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    Was it previously working and is now not, or are you trying to put D2G on the device?
    "Our greatest fear is not that we are inadequate, but that we are powerful beyond measure" ~ Marianne Williamson
    Current OS list by device
    How to upgrade your OS

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