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I'm so confused! I've tried to find this answer, but I can't. Ok, I downloaded ... RIM Handheld OS forum

  1. #1
    kelli67's Avatar
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    Smile Newbie Sprint 7250 with a question

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    I'm so confused! I've tried to find this answer, but I can't.

    Ok, I downloaded the desktop software, latest version. 4.1 I think. Now when I click on "Media Manager" I get the following message

    ERROR: "The connecteed Blackberry Device does not support transferring media files. Verify that the device has Blackberry Device Software Version 4.2 or later installed"

    I cannot FIND version 4.2..does it even exist?

    Second problem, if I may. I can't upload any pictures to my blackberry. I've tried emailing them, but I don't get them on my bb.

    Any help would be appreciated! Thanks!

  2. #2
    N8DBB's Avatar
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    Re: Newbie Sprint 7250 with a question

    The 4.2 Media Manager only works with the 4.2 Operating System devices, which is the 8100 and the 8800...Sorry.

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    kelli67's Avatar
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    Re: Newbie Sprint 7250 with a question

    So, am I not able to upload any pictures or media to my blackberry, then?

    thanks for your reply, btw!

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    Re: Newbie Sprint 7250 with a question

    Have you verified that you downloaded the version that matches your BB software version? If your BB has version 4.1 you'll need to make sure your desktop software is 4.1 as well.

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    Re: Newbie Sprint 7250 with a question

    You said you tried emailing the pictures to your BB, but you never get the email?

  6. #6
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    Re: Newbie Sprint 7250 with a question

    I get the email, but don't see it attached. I've done it before....

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    Re: Newbie Sprint 7250 with a question

    What file types are you trying to send to your BB? You can change the type to jpeg or gif to see what happens.

    Also if you want, here is an easy way to get images to your BB...
    www.blackberrywallpapers.com/upload.htm

  8. #8
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    Re: Newbie Sprint 7250 with a question

    ooooh! Thank you for that! THAT's what I used before. Thanks a lot!

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