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Well here it is guys I bought this Sat/activated it- The browser worked great Sun/Mon ... RIM Handheld OS forum

  1. #1
    jake69chevy's Avatar
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    Thumbs down Missing Browser also "Data Connection Refused"

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    Well here it is guys I bought this Sat/activated it- The browser worked great Sun/Mon but now it's gone... and I get "Data Connection Refused" when I try and access Google ex... I can get txt messages also the phone works fine- any other ideas rather than call tech support? I was on the phone with them for 4 hours sunday because my phone would not tether to the laptop. (And it never did they are having a specialist call me back) I have tried removing the battery after sending service books and also went into host routing table to register...

    Thanks In Advance

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    Re: Missing Browser also "Data Connection Refused"

    ~via BB (wap.pinstack.com)~ What version of Handheld software came with the device? New devices should come with 4.1.

    Did you by this brand new from Verizon? 4.0.2 had an issue with "Data Connection Refused" try dialing *22890 and pop the battery. (If you haven't already done that repeatedly)

    Verify the Handheld software version by going to Options»About

    If for some reason, you were sent a FRU 7250, it is possible that you have an older handheld code. (Either 4.0.2 or 4.0.0.204)

    FRU = Factory Refurbished Unit

    Good luck

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    Re: Missing Browser also "Data Connection Refused"

    ~via BB (wap.pinstack.com)~it's also possible, that tech support forgot to re-add the right feature code while they were troubleshooting your Tethering problem.

  5. #5
    melerant's Avatar
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    Re: Missing Browser also "Data Connection Refused"

    ~via BB (wap.pinstack.com)~try to reprovision your phone in settings, scroll to status . If it doesn't work they probably have the wrong plan on your phone

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    Re: Missing Browser also "Data Connection Refused"

    Sounds to me like you don't have a BB data plan.

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    Re: Missing Browser also "Data Connection Refused"

    ~via BB (wap.pinstack.com)~sounds like they removed and added your data plan when you called in but they must have forgot to reapply your data plan might have to call back I had a similar issue

  8. #8
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    Re: Missing Browser also "Data Connection Refused"

    I Dont think it is a device issue. Call back to your service provider and check your account.

  9. #9
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    Re: Missing Browser also "Data Connection Refused"

    Im a data coordinator for vzw, we can send out the service books again so deleting the corrupt one might help. Re register with the network via host routing table menu. Also dialing *2289x is not a good habit to get into as it can mess up your authentication. The BB data plan auto attaches with the blackbery ESN's so whatever the problem you do have a plan. Can you Pin message? Blackberries are the easiest things to work with, because when they break its rare- bad part is when it gets to the point where I can't fix it then nobody will be able to fix it... We can check the provisioning for you as well. Are you seeing 1xEV or 1X?

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