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Ok...Has anyone experienced this before? I go to try and use my browser or Berry ... RIM Handheld OS forum

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    N8DBB's Avatar
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    Lost My Browser???

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    Ok...Has anyone experienced this before?
    I go to try and use my browser or Berry 411, and nuffin...
    Anyone else ever experienced this? If you have, what was the culprit and how did you fix it?
    I am guessing that I am going to have to reinstall 4.1 on it and do a wipe, so I just went ahead and backed it up.
    I will wait a few hours to get some work done before I do a complete wipeout and reinstall, so if you have had this happen and know of some other way for me to do this rather than wipe it out and do 4.1 over again, let me know asap!

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    Re: Lost My Browser???

    By the way, I am getting an error message at boot:

    Uncaught Exception
    java.lang.IllegalStateException

    TIA.

  3. #3
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    Re: Lost My Browser???

    Take the battery out, wait a few minutes, put it back in and re-register on the network by going to Options>Advanced Options>Host Routing Table>Register Now. It should come back up within a few minutes along with your Download Fun and Setup Internet Email icons. I've had this happen many times.

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    Re: Lost My Browser???

    Worked like a charm. Thanks dear.

  5. #5
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    Re: Lost My Browser???

    You're welcome.

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    Re: Lost My Browser???

    This recently seems to be a 4.1 OS issue. Which 4.1 carrier download did you use? You can try the Cable & Wireless version. Just search Cable & Wireless

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    Re: Lost My Browser???

    Hey Hydn,
    I am using the 4.1OS from the C&W download.
    This was the first issue that I have had with it.
    I am on TMobile.

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    Re: Lost My Browser???

    Quote Originally Posted by N8DBB
    Hey Hydn,
    I am using the 4.1OS from the C&W download.
    This was the first issue that I have had with it.
    I am on TMobile.
    yea i had that to. But only only hardreset. You may have to wait out the tmobile release.

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    Re: Lost My Browser???

    Hey Hydn,
    I did what Erica said and it worked like a charm.
    Thats the first time I have experienced a problem like that, so I can't complain too much.

  10. #10
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    Re: Lost My Browser???

    Feeling pretty frustrated right now.
    After searching i found 2 threads, this and one on another forum. I have tried everything on both forums including all suggestions above. i still have the same problem.

    Essentially the problem is that I have no browser icons. I dont really know when they disappeared, sometime yesterday i think.

    I also noticed yesterday that i had yahoo messenger and google messenger installed on my machine without requesting it. I hid the yahoo and kept google, but now neither is visible.
    i alt wheel clicked to show all icons, and only "enterprise activation" came back.

    I tried taking the battery out for 5 min, sending service books, and requesting registration, but it didnt work either.

    I am on the ROGERS network running an unlocked 8700c which has been perfect since day 1. (yes, 8700c cingular device).

    I get an error on boot up: uncaught exception java.lang.illegalstateexception

    thanks in advance

  11. #11
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    Re: Lost My Browser???

    I had a user who had the same problem. I tried pushing new service books to the device but that didn't fix it. I called RIM's tech service and he pushed a new WAP service book. He originally told me that Cingular (our provider) was going to have to do it but then he did push it. Icons appear, problem gone.

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    Re: Lost My Browser???

    Same thing happened to me. I had to hook my BB up to a computer, and delete everything off of it, and reload everything fresh from the desktop manager.

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    Re: Lost My Browser???

    Guys,

    I have the same problem with 4.1 browsing when the device throws a "Uncaught exception" on startup. I've solved the problem by deleting the service book entry "Blackberry Help! [BrowserConfig]" and then rebooting. As long as you don't re-register or push the service book it works OK for me. The startup error goes away too!

    Let me know if it helps!

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    Re: Lost My Browser???

    bigh, Welcome to PinStacks and Thanks for the info.

    Rcbrj.
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    Re: Lost My Browser???

    I believe the official RIM fix for this problem is to DISABLE content protection in Options/Security/General Settings

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