JVM Error 535 on 8700g HELP PLEASE

Subzac · #1 11-16-2006 -

I have no idea what to do about this, i have tried removing the battery but no luck, does anybody know the best way to fix this, unfortunately i'm not the most computer savvy person. Would love some feedback or ideas

msbrenda64 · #2 11-16-2006 -

Here is a link that may be helpful http://blackberryforums.pinstack.com...535_error.html keep me updated if you need more assistance.

Subzac · #3 11-16-2006 -

Desktop manager is showing disconnected, yet i have the Bb connected voa USB.

N8DBB · #4 11-16-2006 -

Try and ping it and wake it up...

Open Desktop Manager...Go to Settings/Connection Settings, and press the "detect USB port" and see if that doesn't help.

Subzac · #5 11-16-2006 -

Thank you for your assistance, Tried that no luck, from what i can see it seems that the Desktop Mngr is not acknowledging the handset. What does OS mean?

N8DBB · #6 11-16-2006 -

OS-Operating System.

I am a little late joining in on this one, but will your device even turn on and boot up?

Subzac · #7 11-16-2006 -

No. I have a white screen with "JVM Error 535" Reset in small letters

N8DBB · #8 11-16-2006 -

Oh boy...You have taken the battery out, waited 30 seconds then put it back in right?

Subzac · #9 11-16-2006 -

Yes, several times

N8DBB · #10 11-16-2006 -

Ok...Are you ready to learn more than you ever wanted to know about your device? Your OS is corrupt...Sorry...You are going to need to reinstall it...

http://blackberryforums.pinstack.com...uter_wont.html

Do you have a messenger program on your computer?

Subzac · #11 11-16-2006 -

Yes, but i have never used, sorry to make things difficult

lesawags · #12 11-16-2006 -

Hi I have an 8703 and this happened 2 times 2 weeks ago after I installed a game. Yep same error code and everything. I'm not great with computers either so I called BB support and they walked me through the entire re install. But like everyone said re install is all u can do. It took them (BB) and I 1 hour and 45 min. On the phone but it worked. They will walk u through it. Be sure your sitting at ur computer when you call because my BB wasn't recognized by desktop manager either and we had to download the software for desktop and bb from the internet allover again. That's what took so long. I hope u were smater than me and had all the stuff on ur BB saved ie.back uped.goodluck. Its not the end of the world but it sure felt like it haha. Let me know if I can help. A shoulder to whine on. That's what I did with all the nice people on pinstack.

Subzac · #13 11-16-2006 -

Thanks, i'm going to need all the help i can get. Do you have the BB support number/s. Thank you all for your assistance.

skip00319 · #14 11-16-2006 -

~via BB (wap.pinstack.com)~ call your service provider, they should have a BB support team. That is also the best place to get the software needed for your BB.

Subzac · #15 11-16-2006 -

Well i tried my service provider and the scary part is i knew more than they did. So back to square 1, any ideas on how to get desk top manager to acknowledge my device?