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in short: I get e-mails with attachment which is file.wav Original Size: 45Kb when I ... RIM Handheld OS forum

  1. #1
    InGearX's Avatar
    InGearX no está en línea Stack level 1
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    Help - can't download .wav attachment...

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    in short:

    I get e-mails with attachment which is
    file.wav
    Original Size: 45Kb
    when I go to
    "Full Content" -> "Retrieve"
    it says:
    file.wav
    Unrecognized document format.
    I guess I just need to install some software to playback .wav ?

    I'm on Verizon with 8703e

    Please help...

    Thank you all...

    details: this is sent to me by CallWave - when I get a new VoiceMail at their mail box...

  2. #2
    cp6169's Avatar
    cp6169 no está en línea Device Pro
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    Re: Help - can't download .wav attachment...

    Hi there, I think this is only something you can do with a BES server, however Im not sure entirely even with your device. Ill leave this question open for other users.

  3. #3
    deepdish's Avatar
    deepdish no está en línea Stack level 6
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    Re: Help - can't download .wav attachment...

    unfortunately you are not able to listen to wav files on your bb. There is no program available, yet, that will let you do this.

  4. #4
    Sinferno's Avatar
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    Re: Help - can't download .wav attachment...

    This is a setting managed by the BES/BIS administrator. As odd as it sounds, when you attempt to open an attachment the BES/BIS server attempts to convert it for playback on your BB device. In your case, .wav conversion is not supported in the BES/BIS you are using or it has been disabled altogether by the BES/BIS administrator.

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