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every time i connect my bb to the computer, desktop manager ask for my password ... RIM Handheld OS forum

  1. #1
    okelay's Avatar
    okelay no está en línea Stack level 1
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    Mar 2007
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    can't synch

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    every time i connect my bb to the computer, desktop manager ask for my password and then it says "working" but nothing happens. it won't synch. i can't back it up. i don't know why. i've done nothing different.

    what could it be? and how can i fix it?

  2. #2
    drchavezgo's Avatar
    drchavezgo no está en línea Stack level 1
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    Apr 2007
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    Re: can't synch

    I may not be of much help. But sometimes it's of the simpliest things. Have you tried uninstalling desktop manager, then reinstalling. Your backups will remain. Or do you have the latest version of software? Lastly maybe it's simply your data cable, even though it says it's working. But it sounds more like software, not hardware.

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