Thanks Roger......Found the vendor file, deleted it, then tried to update. Still the fatal error ... RIM Handheld OS forum
09-03-2008, 10:26 AM
Thanks Roger......Found the vendor file, deleted it, then tried to update. Still the fatal error message. Any suggestions? Is it a matter of not enough space on the phone?
I just got the phone 2 weeks ago.
09-03-2008, 10:34 AM
Well, this might sound like a pain, but it sounds like you might need a fresh install of the DM and OS onto your PC. So......
Originally Posted by Packin
Go to your Control Panel>Add or Remove Programs and delete anything that says the following:
BlackBerry Device Software (you can leave the 4.2 OS on there if it's there)
BlackBerry Desktop Software
Download and install the DM, then download and install the OS, delete the vendor.xml file again and reboot your PC.
Connect the device to the PC, launch the DM and see what happens!
09-03-2008, 01:54 PM
I got it! Turns out I had to uninstall a few applications before it would go through. Thanks again for all your help, Roger!
09-03-2008, 02:32 PM
Excellent! Glad you're up and running!
Originally Posted by Packin
09-19-2008, 11:04 PM
hey...if i delete the vendor file...will it effect my sim card when i move it to another blackberry?
09-19-2008, 11:17 PM
The vendor.xml specifies what software can be installed (or not installed - such as myfaves on an ATT phone) on a specific device/carrier. It does not touch the SIM card at all and has no effect on the SIM card even if you move it to another device.
Originally Posted by Dube
Basically the vendor.xml and the SIM card are not related (or tied to each other). Delete the vendor.xml file, since it won't cause any problems.
09-19-2008, 11:55 PM
ohh ok...cuz i just upgraded my bb from 8100 to 8820....and when i put the sim card in it says invalid sim card...any ideas of wat that is??
09-21-2008, 11:39 AM
Hey. . . Yeah umm .... I need help! Yikes!
okok so i have a red blackberry pearl i got it last week off ebay & i have at&t, so i have unlimited messaging but can't use MMS on it so did what all the fourms said and deleted the Vendor file and i tried to put the OS on it and i thought it was going great . . . i really think i was sadly mistaken now it won't connect to the computer & its showing a white screen with a box with a circle, a square & a triangle in it with a large circle around it with a slash through all of it. I can't get it to turn off and I'm afraid to unplug it from the computer & afraid to like touch it lol
I feel like such an idiot please help me!
09-21-2008, 02:46 PM
Don't panic. Just need a little time and patience. You're probably going to need to completely wipe your device with jl_cmndr which you can find instructions and the download for here.
Originally Posted by munkiebutt
Then try reloading the OS again.
Please keep us posted!
09-24-2008, 09:07 AM
Pearl 4.5 OS
I upgraded my pearl about a week ago to the Vodafone OS but just realized that I am missing the BB messenger! Any ideas how I can get that back? I've already looked to see if it was a hidden icon but its just not there.
09-24-2008, 09:40 AM
Connect your device to the PC and launch DM. Click on Application Loader>Add / Remove Programs (something like that). Once it loads the OS on the screen, scroll down and see if Messenger is in the list. If it is, check the box and click next, then follow the prompts and it should reload the app.
Hope this helps!
09-24-2008, 10:42 AM
Thanks RoGro! i will try that!
09-26-2008, 10:57 AM
i just got my blackberry pearl 8100 and i wanted to download the new os. but im very worried of doing something wrong.
can someone give me step by step instructions to do this safely?
im VERY new my blackberry.
thank you very much!!
09-26-2008, 11:22 AM
Hi Kate! Welcome to PinStack!
Originally Posted by kateschuss
Since you're so new to all this, are you sure you're read to undertake such a task? Might be wise to wait until you're very comfortable with your device to do an OS upgrade.
You can find instructions here, but I'd recommend waiting a bit, unless you're sure you are comfortable with the process.
10-06-2008, 10:56 PM
I'd love to DL it but it goes to one DL page then another page, then the 2nd DL button I click takes me to some paragraph with no links in it & it's all in a language I can't read so I do not know what I'm doing wrong!
Oh, I have an "old" Cingular (now ATTT) 8100.
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