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We are moving from Notes to Exchange/Outlook. IT says we have to wipe the handheld ... RIM Handheld OS forum

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    witherjm's Avatar
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    Question BES Switching - as complicated as my IT group maintains or not?

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    We are moving from Notes to Exchange/Outlook. IT says we have to wipe the handheld and then re-activate. My question is: is this true or can I simply type the new activation login and password into the Options in the handheld, even if that does instigate a wipe?

    What is genuinely best practice here?

    Other people's experiences?

    Thanks in advance

    Justin

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    BES Noob's Avatar
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    Yes, it is very true. Just went through that just recently before I got laid off but it was the other way around. It took us almost a year to do it with about a couple thousand people worldwide. You have to wipe the phone in order to do the changeover. If you want to know more feel free to pm me.

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