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Originally Posted by kieranwest Research in Motion is certainly not 2-3 years behind competitors. They ... RIM Handheld OS forum

  1. #16
    melodicbarriste's Avatar
    melodicbarriste no está en línea Stack level 2
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    Jun 2008


    Quote Originally Posted by kieranwest View Post
    Research in Motion is certainly not 2-3 years behind competitors. They do deliver on their promises but want to ensure that they don't make a mistake that will bite back or ruin the name that they've been striving for years to maintain. Much testing goes through before updates, new devices or technology is released to the general public. As others have stated. RIM OS is THE MOST secure mobile OS, and also one of the most reliable.

    Another note would be the added functionality they strive to bring to older devices. I don't know another vendor that goes back and adds as much functionality to an "older" phone. An example would be HTML email, this is now even available to an 8700 and a major advancement. Now go buy an Sony Ericcson and see how much added functionality you get 2-3 years down the line. RIM strives to enhance the technology of its devices as they do their research.
    100% agreed. Regarding the first quoted paragraph, look at what is currently going on with the PS3 firmware upgrade that was released yesterday - it was apparently bricking a large percentage of the systems using it. RIM strives to avoid this type of problem by not releasing buggy programs.

    Regarding the second quoted paragraph, I don't know of ANY other company that supports "older" phones; most electronics companies don't support old phones, computers OS's, video game systems, etc. RIM seems to be the one company ensuring that your product keeps working, as opposed to most companies that just want you to toss your old product and buy their next one. They make you WANT to purchase their newest top-of-the-line phone, but they don't make it necessary in order to obtain any kind of service.

  2. #17
    KTW's Avatar
    KTW Guest

    Smile Perhaps this article I found on pinstack may shed some light on this issue.

    I have never had a "buggy" BlackBerry. Currently there is a thread actively growing in the Bold 9780
    Forum where it is becoming
    evident that many people have buggy RIM products,
    and I may have just been lucky. Here is a very
    interesting article written by Jonathan Geller at BGR that may shed some light on what the issue, or part
    of the issue:
    Launching new products is always difficult. Launching
    new products with hundreds of different carriers is
    exponentially more difficult. Apparently there is an
    easy way and a hard way to do things, however, and
    RIM has been making carriers offers they can’t
    refuse. BGR has learned from a trusted source that RIM has been strong-arming several carriers,
    essentially forcing them to approve devices they
    normally would not move through the Technical
    Acceptance phase. Here is how it works: once an OS software build
    (bundle) has been tested internally at RIM, and the
    OS performs well, it moves up to be a Technical
    Acceptance candidate. The OS is then sent to the
    carrier to test and approve, or test and reject. If a
    carrier rejects a build, it can take weeks to get a new build tested and approved, and it can slow down a
    device’s release by months — as evidenced many
    times with different BlackBerry products in the past. What’s the problem, then? We have been informed
    by a very reliable source at a major carrier that RIM
    has been putting an enormous amount of pressure
    on carriers to approve the upcoming BlackBerry
    smartphones like the BlackBerry Bold 9900 —
    phones that have to hold RIM over until its next- generation platform launch in 2012 — and that
    certain carriers will be approving the devices, “no
    matter what — with bugs and problems.”
    Additionally, RIM is putting huge pressure on its
    internal engineers to deliver Technical Acceptance
    bundles even when there are serious problems with the OS. In short, RIM is pushing unfinished OS builds
    from its engineers to the carriers, and demanding
    that the carriers approve them. The thing is, this isn’t something new, and it’s part of
    the reason your BlackBerry is so buggy, reboots
    randomly, and there are possible signal and
    connection issues. There have been multiple devices,
    we have been told, that have been forced through
    the Technical Acceptance process with multiple carriers, and it’s one of the reasons some carriers
    launch devices sooner than others (barring any
    exclusivity arrangements) — some play ball but
    others won’t. Remember how Rogers was one of the
    first carriers to launch the BlackBerry Bold 9000
    while AT&T didn’t launch the device until November? The device constantly failed Technical Acceptance on
    AT&T, but Rogers pushed the device out anyway as a
    result of pressure from RIM. And Rogers is most
    certainly not the only carrier that has found itself in
    that position. Spokespeople from RIM and Rogers did not
    immediately respond to a request for comment. An
    AT&T spokesperson declined to comment.

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