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BBMessenger thinks I have changed devices since I upgraded to 4.5 Rogers version. The problem ... RIM Handheld OS forum

  1. #1
    EricaJ1073's Avatar
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    Am I The Only One Who Notices This?

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    BBMessenger thinks I have changed devices since I upgraded to 4.5 Rogers version. The problem is that it asks me if I want to protect my BBMessenger list and it just deleted it because it froze on No. Anybody else?


  2. #2
    ItsNowOrNever's Avatar
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    There were others having that problem. I think it starts because of the backup being reloaded onto the phone. I have only had that prob once--when I loaded 4.5 the first time.

    ~via BB (wap.pinstack.com)~

  3. #3
    monica.simons's Avatar
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    I've had 4.5.10 .18 .32 and now .44 it just started doing this with .44 for me.
    The first time after installing, I thought ok no biggie. But it does it every damn time I have to do a battery pull and I'm getting sick of it! Starting to think my friends are too because they keep getting requests over and over, UGH!
    Also it will show like 0 of 20 contacts etc in my groups, which in theory would be how many are in that group.. Yet they are not there. Instead I find them at the bottom category labeled pending update requests! WTF is going on here?~via BB (wap.pinstack.com)~

  4. #4
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    make sure that your contacts on your BBM list, do NOT have a custom smiley face by there name...For some reason that is causing problems for BBM...

  5. #5
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    Reddog had the same issue. Not sure if he ever resolved. We tried many things. His thread is in general bb.

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    If i remember correctly the way to fix that was to connect back up to DM and do an advanced backup/restore of just the people in BB Messenger.

  7. #7
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    Thanks for the help everyone.

    Monica, that's how often it happens to me too. Or if my BB keyboard locks due to security timeout.

    Jason, it happens regardless of the fact that they have smiley faces.

    Cherri, I'll try to find that thread.

    Wassona, I have done that twice and still the same issue.

  8. #8
    EricaJ1073's Avatar
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    BB Messenger issue solved. Upgraded to 4.5.0.52 and the Pending PIN List is gone. All of those contacts are now where they should be, under Available or Unavailable, depending on their status.


  9. #9
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    Here we go again. Started up this morning after another upgrade. At this point I may just use AIM or Yahoo to chat until I find an OS that will not move my contacts to a Pending PIN list.

  10. #10
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    Mine does this also with all the 4.5 OS'

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  11. #11
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    Should I downgrade back to 4.3?

  12. #12
    dklimah's Avatar
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    The last few days for me I my BBM started to delete my coversations. My contacts are intact but my convo's keep deleting. Just started this week. I upgraded to 4.5 about a month ago. Yesterday I didn't even get my BBM's because they were deleted before I even had a chance to read them. Any help. Bat pulls are only a temp help. Maybe delete the messenger and re-install? ~via BB (wap.pinstack.com)~

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