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One of my users has just handed me his Bold, as he can't unlock it. ... BlackBerry Smartphones forum

  1. #1
    haydn's Avatar
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    Question Wrong Input Language At Password Screen - Hebrew I Think?

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    One of my users has just handed me his Bold, as he can't unlock it.
    At the password screen, there's a "HE" symbol.
    Trying to type in the password, it writes from right to left.
    After a few errors, when it writes in clear-text, it looks like it's writing in Hebrew or similar non-Roman alphabet.
    The password is in English, of course.
    When it gets to "type BLACKBERRY to continue" then it types okay.
    If I hold the <shift> down, it types okay in upper-case (but the password is lower-case, of course).

    I can't get to it through Desktop Manager, as it won't let me connect while it's locked.

    I've tried soft- and hard-reboot.

    Any way around this?

  2. #2
    haydn's Avatar
    haydn no está en línea Stack level 1
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    Found it!

    Alt & Enter, I think, switched it back to English.

    ...now to remove all traces of Hebrew from it

  3. #3
    RogerG's Avatar
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    Great to see you H! Hope you are well!

  4. #4
    RogerG's Avatar
    RogerG no está en línea Stack Administrator
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    Okay, so you're not the Hayden I thought you were.

  5. #5
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    Nope. I also had some hope.

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