I was having the same problem i have a blacberry 9000 bold and my pc would not recognize in mass storage mode. i've just installed this great software and now i can manage my media files. THANK YOU VERRY MUCH!!!!!
PLEASE help me. i am a BB newbie and i am trying to get my music and pictures on my BB but it keeps saying my mass storage is not on when it is. i have device manager desktop and media sync download and all i saying my mass storage mode needs to be turned on .PLEASE help me
Change the setting for auto-enable to "prompt", so you can decide what you want to do when you connect the device to the PC.
I think you're fine. It's just that when you have mass storage mode enabled, you're not able to access the card via the PC. Turn it off and then reconnect to the PC. You should then see the device pop up as an additional drive and you'll be able to access the files on the card.