Glad to have a fix. The fact that I spent an entire day with AT&T and RIM tech support telling me it was each other's fault is a joke! How can something so basic as tethering/mass storage functionality be crippled without either company knowing about it? Stuff like this makes me wary of relying on AT&T for business critical communications.
It just won't connect to computer, I'll probably have to buy a new usb because the computer don't recognize at all, I charges the device though don't know why it won't connect.
make sure battery has a good charge (use wall charger) then try again. Nothing? Try a different USB port, cable and/or pc. Any number of issues could prevent the bb from connecting (corrupt drivers, bad usb cable, bad USB port on pc, etc). Also try wiggling/ holding the USB at different angles too, hopefully it's not but it could be the port on your phone is bad. ~via smartphone mobile.pinstack.com~
for some reason I cannot get it to work! I see the window with the command prompt I click on the file, I see it do its thing for about 1 second then nothing! I have connected the phone to the PC via 3 different USB ports! What else could I try?
Also, when I connect the bold to the computer the phone is not recognized; it says a new device has been found but then when I look at my computer there is no phone there!
Wow...I spent two full days dealing with AT&T and Rim trying to figure out what the heck was going on. I just bought my Bold 9000 and hadn't done anything to unlock it etc., though I did buy it refurbished.
For those who have had trouble getting this to work, here's what i did:
For me, it took a few times to get this to work right. With the files in the zip-genius folder they would not work, just popped up DOS screens for 1 second that did nothing. After i pulled those files on to my desktop (or anywhere else, i suppose, was in desperation mode at this point) I did hahanew and bb storage activation, it pulled up a DOS window into which I was prompted for my BB password, after entered, it uploaded the RAM image and said it was done (i made the mistake of doing this a few times as i couldn't believe it was only that 2 second process), but after that my BB shut down, and upon restart there it is - both my media card and main drive show up as seperate removable storage devices.
Thank you so much for this, Rim is clueless about this problem, as is AT&T, its so bizarre that this hasn't been addressed elsewhere.
You're a miracle worker, if you ever need some strategic comms consulting I'm happy to provide some free of charge.