I had the 9850 torch and I received 5 replacements in 2 weeks but I ... BlackBerry Smartphones forum
Everytime my bb style restarts it is erasing my email accounts from the BIS
I had the 9850 torch and I received 5 replacements in 2 weeks but I did back up it up before my last return to the store. When I returned the phone I went back to my bb style and it worked fine for the 1st day until I went home and put my contacts on it from the 9850 backup.
After that all holy hell broke loose every time i restart my style all of my email accounts are removed from the BIS and I have to re-add them back into the system like a fresh setup.
Any suggestions please help if anyone can!
The only solution for this problem is to reset your BIS account, i had this problem and after reset i solve it.