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I had the 9850 torch and I received 5 replacements in 2 weeks but I ... BlackBerry Smartphones forum

  1. #1
    coloneludatank's Avatar
    coloneludatank no está en línea Stack level 2
    Join Date
    Sep 2007
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    24

    Question Everytime my bb style restarts it is erasing my email accounts from the BIS

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    I had the 9850 torch and I received 5 replacements in 2 weeks but I did back up it up before my last return to the store. When I returned the phone I went back to my bb style and it worked fine for the 1st day until I went home and put my contacts on it from the 9850 backup.

    After that all holy hell broke loose every time i restart my style all of my email accounts are removed from the BIS and I have to re-add them back into the system like a fresh setup.

    Any suggestions please help if anyone can!

  2. #2
    AdyS's Avatar
    AdyS no está en línea Stack level 1
    Join Date
    Jul 2012
    Posts
    1
    The only solution for this problem is to reset your BIS account, i had this problem and after reset i solve it.

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