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I have a Bold 9780 on O2 in the UK and every so often it ... BlackBerry Smartphones forum

  1. #1
    ronco's Avatar
    ronco no está en línea Stack level 1
    Join Date
    Feb 2006

    Bold 9780 call failed issue


    I have a Bold 9780 on O2 in the UK and every so often it suddenly starts to give me a Call Failed notice and the phone will not work at all, when this happens I have strong 3G signal and no reason for Call failed, this was really bugging me however, I have figured out that if I under settings, Mobile network, I change from 3G to 2G it resolves this problem. After making a few calls I switch it back to 2G or 3G setting the phone goes back to a 3G strong signal and makes call OK. Does anybody understand why this is happening?

  2. #2
    RogerG's Avatar
    RogerG no está en línea Stack Administrator
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    Nov 2006
    First thing I'd do is contact O2 and tell them exactly what you've told us here. It sounds like a carrier issue. They can perform some troubleshooting and hopefully get your problem resolved.

  3. #3
    Villordsutch's Avatar
    Villordsutch no está en línea Stack level 3
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    Aug 2011
    Agree with RogerG on this. Get on to them straight away.
    I like to be nice. If I appear stupid I'm not trolling I'm just that stupid.
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