You have been connected to _Brittnie R.
_Brittnie R: Hi Paolo , welcome to T-Mobile live Chat. I’m _Brittnie and I will be happy to assist you. Please give me a moment to review your question.
Me: hey brittnie
_Brittnie R: Hey
Me: ok I've really been bothered by this whole N1 situation!
Me: and i'm sure you must've known somehow that a lot of t-mo customers are too
_Brittnie R: whet is going on?
Me: what's up? why can't we upgrade any earlier? i believe my contract is up in a couple of months
_Brittnie R: Okay
Me: and i'm fully willing to tie another knot with t-mo for another 2 years
Me: i've been a happy customer for 6 years
Me: and i'm a current g1 owner
_Brittnie R: Because Google is the one who is selling the phone
_Brittnie R: You have to have a full discount with us and be on the EvenMore 500 minutes, text and web plan for $79.99
Me: so t-mo can't make any deals with big G for their customers?
_Brittnie R: To get the discount on the Nexous on phone
Me: so i'm going to have to change my contract?
_Brittnie R: Since Google is the one who is selling the phone they make the choices
Me: is that plan with unlimited text?
_Brittnie R: Yes and unlimited web
Me: so can i change my plan now and get the phone?
Me: i believe i have the 1000 minutes, text and web right now
_Brittnie R: If you are eligible for a full upgrade with us.
Me: can you check?
_Brittnie R: Yes I can check. Please allow me 2-3 minutes to do so.
Me: no problem
_Brittnie R: Thank you
Me: any news?
_Brittnie R: Unfortunately, by our systems you are not eligible for the upgrade.
_Brittnie R: YOu can however double check with Google.
_Brittnie R: They have the final say on whether or not you can get the phone
Me: can you tell me when my contract ends?
_Brittnie R: www.google.com/phone
_Brittnie R: 7/14/10
Me: ok and at that time i'll have to switch to the 79.99 plan regardless of what i have now if i want the nexus one?
_Brittnie R: Yes, that is the requirements set by Google
Me: wow. this is really dangerous for t-mobile. if google's in control, they'll put you almost in the price range of verizon with the same phones
Me: since the verizon n1 is coming out in spring
Me: well thanks for your help. it seems i've got a decision to make at the end of my contract. i really thought t-mo would stick up better for their customers
Me: especially after 6 years.
_Brittnie R: Yes, they are the only ones who are selling the phone only.
Me: have a good night
_Brittnie R: You're welcome