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I recently have had trouble with my BB. I cannot get ANY sounds form it ... BlackBerry Multimedia forum

  1. #1
    gopherfan's Avatar
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    Thumbs down Help Meeeeeee

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    I recently have had trouble with my BB. I cannot get ANY sounds form it either ringtones or music. Even the voice dialing will not work.( that is I do not hear the please say a command prompt). I cannot even hear a ringing from the person I am calling, I just hear them pick up. Speaker phone works fine, and I can hear when I'm on the phone but I am missing a lot of calls it I dont keep the BB on me and on vibrate.

    ANy Ideas ??????

  2. #2
    cherrichiodo's Avatar
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    Re: Help Meeeeeee

    try a battery pull...see if that works.

  3. #3
    Rcbjr's Avatar
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    Re: Help Meeeeeee

    gopherfan, Welcome to PinStack.

    This was a common problem with the first release of the 8100 OS. The Cold Reboot that Cherri gave should restore it. And if you are still using the first TMO OS, you might have this problem from time to time.

    Let us know if there is anything else we can do to help with this problem or your BB.

    Rcbjr
    You Ask, We Will Answer
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  4. #4
    gopherfan's Avatar
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    Re: Help Meeeeeee

    Amazing Thanks it did the trick, do I need to update my phone or DM at all.

  5. #5
    cp6169's Avatar
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    Re: Help Meeeeeee

    I have seen many BB's do the same thing. It luckily only happens once on each device. The battery pull is an amazing thing.

  6. #6
    cherrichiodo's Avatar
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    Re: Help Meeeeeee

    **note** we are assuming that you are using a Pearl...

    gopher - i would do what rcbjr recommended and upgrade the device/handheld firmware to the newest - release by cingular v.71

    here is a link
    https://www.blackberry.com/Downloads...E4F82F9F00E7D4

    use the drop down menu to select 8100

    also here is a link to help with the download:
    http://blackberryforums.pinstack.com...rade_your.html

    good luck -- let us know how it goes!

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