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My BB 7290 is asking for Pin code to be typed from time to time. ... Blackberry 7700/7200 & older forum

  1. #1
    netrix's Avatar
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    Question Pin code randomly prompting with 7290

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    My BB 7290 is asking for Pin code to be typed from time to time. It seems to be related to the device as i tried my sim card on another 7290. It occures randomly, it can be every 3 hours or every 30 min, no rules. I checked the option and compared its with another 7290 and could not find any difference.
    Did anyone got the same problem before? Do you have any idea how to unset this, as it s annoying i can t receive any mail when it s asking for the PIN?
    Thanks.

  2. #2
    hayden's Avatar
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    Re: Pin code randomly prompting with 7290

    Try
    options / security options / general settings / disable

    If this fails try
    options / security options/ general settings / enable pass.
    remove battery replace then

    options / security options / general settings / disable password

    remove battery and replace.

    If nothing maybe corrupt OS install and I would backup everything and wipe and reinstall/upgrade OS then restore all data.

    Are you on OS 4.1?

    Good luck

  3. #3
    Rcbjr's Avatar
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    Re: Pin code randomly prompting with 7290

    netrix, Welcome to Pinstack, Try everything the hydn suggested and if it still doesn't work come back and we will help you to a clean install of the OS.

    Rcbjr.
    You Ask, We Will Answer
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  4. #4
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    Re: Pin code randomly prompting with 7290

    Hi netrix, welcome to pinstack. Everything will work out in the end.

  5. #5
    LILKOOLZ's Avatar
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    Re: Pin code randomly prompting with 7290

    How to remove enabled password then i try to change to DISABLE PASSWORD not available.. it show ENABLED in listed only.. I cant DISABLE PASSWORD, I've on the 7290 BB WITH OS 4.1.. PLEASE HELP !!

  6. #6
    LILKOOLZ's Avatar
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    Re: Pin code randomly prompting with 7290

    Password Is Locked With Enabled, I Cant Change Password Disable.. Not Available For Disable In Listed.. Please Help !

  7. #7
    LILKOOLZ's Avatar
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    how to remove password enabled for the 7290

    My bb dont have password disabled in list ? HELP PLEASE !!

  8. #8
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    Re: how to remove password enabled for the 7290

    Quote Originally Posted by LILKOOLZ View Post
    My bb dont have password disabled in list ? HELP PLEASE !!
    You probably need to remove an IT policy. On the same screen (Security) where the password enable option is, scroll down - if there is any mention of an IT policy then that's the problem. Follow the instructions here:

    http://blackberryfaq.com/index.php/Remove_IT_Policy

    That will take care of the problem.

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