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Hello, I'm having issues with my Blackberry 7290. The blackberry network here in New Zealand ... Blackberry 7700/7200 & older forum

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    Jessy247's Avatar
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    Question Mysterious Charges on Bill - 7290

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    Hello,

    I'm having issues with my Blackberry 7290. The blackberry network here in New Zealand runs either on a GPRS or a GSM network. The GPRS network lets me send MMS and go on the web. I've recently had to change to the GPS network which doesnt let me do those things only text and call. frustrating.

    The reason I had to change was that I was getting charged for apparently connecting to the web, charges that are usually associated with checking emailing. I was getting charged 10c per connection which the connection as Vodaphone told me were many charges and sometimes the duration was for over an hour. I never used the web on my blackberry because I didn't need it at that point. Can anyone help me with this? I think there may be a third party software installed... btw I bought this off an Auction site so when I bought it it wasnt actually brand new.

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    Re: Mysterious Charges on Bill - 7290

    Welcome to pinstack Jessy247.

    Did you have an unlimited BB plan?

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    Re: Mysterious Charges on Bill - 7290

    Jessy247, Welcome to PinStack.

    You really need a Blackberry data plan to use your BB for data services.

    Let us know if there is anything else we can do to help with this problem or your BB.

    Rcbjr
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    Re: Mysterious Charges on Bill - 7290

    Just checking the email will use data as well. So, if you're going to use it for mail, you'll need to use data.

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    Jessy247's Avatar
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    Re: Mysterious Charges on Bill - 7290

    I don't have unlimited Blackberry Plan and wasn't using it AT ALL for web and emailing that's why it was strange, kinda like someone else was using my data. The charges here are 10c/kb kinda expensive so thats why I didn't use it. The charges were for 10c at a time and were up to 10 times a day. How do I check for third party software? Or even reset the whole thing...

    The people at the Vodafone stores are completely useless because noone knew how to use a Blackberry so thats why I came here :P

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    Re: Mysterious Charges on Bill - 7290

    To check for third party applications, go to Options/Advanced/Applications. You will see a lot of applications. Most are standard with the operating system. However, let us know if you find anything that you think shouldn't be there.

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    Re: Mysterious Charges on Bill - 7290

    Quote Originally Posted by ljbyar
    To check for third party applications, go to Options/Advanced/Applications. You will see a lot of applications. Most are standard with the operating system. However, let us know if you find anything that you think shouldn't be there.
    Thanks

    The applications listed are:
    Blackberry 4.0 Core Applications
    French Language Support
    Hungarian Language Support
    Czech Language Support
    Polish Language Support
    German Language Support
    Italian Language Support
    Spanish Language Support
    English UK Language Support
    Brazilian Portuguese Language Support
    Blackberry 4.0 System Software
    Blackberry Attachment Service
    Brickbreaker
    Browser
    WTLS Security package
    SSL/TLS Security Package
    Javascript package
    Help
    Memopad
    Phone
    Tasks

    Anything strange?

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    Re: Mysterious Charges on Bill - 7290

    No, those are all standard programs that are loaded on all BB's.

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