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Can someone plz explain email reconcilation and how it works? thanks!!... Blackberry 7700/7200 & older forum

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    CoolFinalFan's Avatar
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    Question Explain email reconcilation

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    Can someone plz explain email reconcilation and how it works?
    thanks!!

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    Re: Explain email reconcilation

    If you turn on email reconciliation, any messages that you file or delete on your Blackberry should also be filed or deleted in your desktop email program. Likewise, any changes that you make to messages in your desktop email program should be reflected on your device.

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    Re: Explain email reconcilation

    Chris, That is only if you're using BES. Email reconciliation using BIS is only with IMAP email servers and then unless it's Yahoo it is only one way. Deletes on BB are deleted on server, but not the other way round.

    Hope this helps.
    Rcbjr

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    Re: Explain email reconcilation

    I am a BB newbie. I work for two companies. One has a BES. The other does not. I configured my Outlook account for the non-BES company. I also configured my personal Yahoo email account. Reconciliation for both was working smoothly. Then the IT guys put me on the server with the BES company. Now, when I read and delete email on my computer, it does not show any change on my BB. According to my BB, I have 200 unread messages. But I have read and/or deleted all of these on my computer.

    Please help!!!

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    Re: Explain email reconcilation

    waid...did you use the reconcile now function to see if they would reconcile and delete the messages from your bb?

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    Re: Explain email reconcilation

    Quote Originally Posted by cherrichiodo
    waid...did you use the reconcile now function to see if they would reconcile and delete the messages from your bb?
    I tried that and nothing happened.

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    Re: Explain email reconcilation

    Let me clarify. I just used the "reconcile now" function and realized that it reconciled the BES Outlook email but did not reconcile the non-BES Outlook email or the Yahoo email.

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    Re: Explain email reconcilation

    ok! the reconcile now will not work on the BIS/NON-BES email
    only on your BES emails...
    so it's fixed?

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    Re: Explain email reconcilation

    Quote Originally Posted by cherrichiodo
    ok! the reconcile now will not work on the BIS/NON-BES email
    only on your BES emails...
    so it's fixed?
    I wish it was fixed. Unfortunately, it is not. Before I had the BES email account configured, the BIS email was reconciling automatically. Now, after the BES email has been set up, only the BES email reconciles. I want both types of email to reconcile...especially since the majority of messages I receive are on the BIS Outlook account.

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