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I tried everything backup and restore from two earlier dates. and my bb still doesnt ... Blackberry 7700/7200 & older forum

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    MDavid's Avatar
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    Big problem with addressbook

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    I tried everything backup and restore from two earlier dates.
    and my bb still doesnt show any address, but if i go in to address book options it says number of entries 73
    I'm using a tmobile 7290 with all updates installed
    never had a problem to this morning

    Thanks
    Mario

  2. #2
    CoolFinalFan's Avatar
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    Arrow Re: Big problem with addressbook

    Don't know about this problem? Have you called TMobile?

    800-937-8997

    ask for BlackBerry Tech Support

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    Re: Big problem with addressbook

    will do, sorry for the late response.

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    Re: Big problem with addressbook

    Problem fixed!

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    Re: Big problem with addressbook

    Can you tell us what you did to fix this problem?

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    MDavid's Avatar
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    Re: Big problem with addressbook

    sure,
    i did a clean wipe with tmobile over the phone. we used desktop manager to sync, but i notice i went to factory. since i already had to two backups.. one from sept and one from this past sunday.. i decide to do a restore and all my address were on my bb
    important lesson always backup!!!
    i could have lost 200 contacts that i really needed!

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