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I have a blackberry 7290. When I went to update and loaded desktop manager and ... Blackberry 7700/7200 & older forum

  1. #1
    Cloudmanii's Avatar
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    7290 blank screen reboot no help

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    I have a blackberry 7290. When I went to update and loaded desktop manager and appliction loader, I get a message saying that it does not have the software for the device connected.

    The BB screen is sometimes blank and sometimes have an unreadble picture with the Not or no slash across it. I am a newbie and any help would be appreciated.

    Thanks,

    Cloud

  2. #2
    Rcbjr's Avatar
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    Re: 7290 blank screen reboot no help

    Cloudmanii, Welcome to PinStack.

    You are going to have to download the OS from Cingulars BlackBerry OS Download site.

    Check out the revelavant links on the BB FAQ & Guides page for where to get the latest OS for your carrier/device and how to update it. The specific one you will want are Blackberry OS Software links (by carrier) and How to: OS 4.x Upgrade for your Blackberry.

    Let us know if there is anything else we can do to help with this problem or your BB.

    Rcbjr
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  3. #3
    ljbyar's Avatar
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    Re: 7290 blank screen reboot no help

    Hello Cloudmanii. Let us know how this works out for you.

  4. #4
    Cloudmanii's Avatar
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    Re: 7290 blank screen reboot no help

    Dear Rcbjr,

    Worked like a charm. Thank you for your quick help. This is a great forum.

    Cloud

  5. #5
    tai's Avatar
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    Re: 7290 blank screen reboot no help

    ~via BB (wap.pinstack.com)~Welcome to Pinstack Cloudmanii.

  6. #6
    Rcbjr's Avatar
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    Re: 7290 blank screen reboot no help

    You're Welcome, Cloud.

    Glad we could help out. And please don't hesitate to ask if you have any other questions or problems with your BB.

    Rcbjr.
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  7. #7
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    Re: 7290 blank screen reboot no help

    Welcome to pinstack Cloudmanii...

    Definitely let us know if you need any further help.

  8. #8
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    I had this same type of error on my BB 8703 and followed the instructions, but the picture with the slash across it won't go away.

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