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I am new to Blackbery, with an 8703e. I am a Mac user, with Verizon ... Macs & MacBooks forum

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    2labs2's Avatar
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    receiving email from Entourage

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    I am new to Blackbery, with an 8703e. I am a Mac user, with Verizon DSL as my ISP. When I was using the Mac Mail program, I had no problems receiving emails, along with the attachments (as long as I checked the "windows friendly attachment box). I tried using Entourage (from Office X) as an email program, since Verizon does't officially support Mac Mail, but when I tried to send emails from the Entourage program, often I did not receive them, and the attachments never came through. Switched back to Mac Mail, and everything was normal.
    Does anyone have any suggestions?
    Thank you for your help,
    Ruth

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    Re: receiving email from Entourage

    I know nothing about Macs.... but I know we have some users on here....

    Welcome to Pinstack and to your new BlackBerry.
    Success is not final, Failure is not fatal, it is the courage to continue that matters.
    My Blog , My Flickr

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    2labs2's Avatar
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    Re: receiving email from Entourage

    Thanks for the welcome. I don't know if it's a Mac thing (since Entourage is a Microsoft product) or a server issue.

    Actually, some of the emails I sent to myself late yesterday afternoon came through this morning. But still no attachments. I DO receive the attachments when I use Mac mail.

    Still looking for some kind of answer, though.

    Ruth

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    Re: receiving email from Entourage

    Did you ever find a answer for this.

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    wclyffe's Avatar
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    Arrow Re: receiving email from Entourage

    Quote Originally Posted by 2labs2
    Thanks for the welcome. I don't know if it's a Mac thing (since Entourage is a Microsoft product) or a server issue.

    Actually, some of the emails I sent to myself late yesterday afternoon came through this morning. But still no attachments. I DO receive the attachments when I use Mac mail.

    Still looking for some kind of answer, though.

    Ruth

    Assuming you are only using one email account, it sounds like the preferences you have set in Entourage. Are you talking about emails coming through on your Blackberry? Are these same emails coming through to your desktop with the attachments? As an FYI, I recently switched over to Mail from Entourage as it is a better program with less issues. You might also want to try going into your Applications folder on your Mac and run a program in there called "Microsoft Autoupdate" first.

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