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Hi, I was fooling around with my BB 8700 tonight--downloading themes, tones, etc. Now, I ... Macs & MacBooks forum

  1. #1
    indiaalexis's Avatar
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    Please help--messed up BB

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    Hi, I was fooling around with my BB 8700 tonight--downloading themes, tones, etc. Now, I cannnot get into the Profiles List. Every time I click on the word Profile, it just disappears and goes back to the homepage.

    Did I download a virus or something? I only downloaded from BB and Tmobile--no third party sites. I have been turning it on and off but nothing works. Does anyone know what happened?

    Thanks for your time.

    India

  2. #2
    ljbyar's Avatar
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    Re: Please help--messed up BB

    Did you try a battery pull reset (take out battery with BB on then wait at least 30 seconds before putting the battery back in)?

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    cp6169's Avatar
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    Re: Please help--messed up BB

    I have had that happen before too. Basically I think the profiles app is stuck and you need to reboot your BB as mentioned above to correct it.

    Let us know how it goes.

  4. #4
    indiaalexis's Avatar
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    Re: Please help--messed up BB

    Thanks! That worked!

    India

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    Re: Please help--messed up BB

    Welcome to the stacks indiaalexis. Glad we could help you and if you need any help in the future with your bb then please feel free to post your question and we will try to help you out.

    COJO 24

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