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Hey, I recently got the 8310 (ATT) and I'm trying to use the bb user ... Macs & MacBooks forum

  1. #1
    nadastar's Avatar
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    New User...Help!

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    Hey, I recently got the 8310 (ATT) and I'm trying to use the bb user tools that came with it, but it won't open. I drag and drop in onto my desktop and it shows it downloads it but when I click on it it opens a grey window and nothing happens.

    What do I do? (I'm using the new imac)

  2. #2
    srl7741's Avatar
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    Re: New User...Help!

    can you give the name of the BB user Tools? Do you mean the Desktop Manager Software?

  3. #3
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    Re: New User...Help!

    Its the cd that came with it. it says "bb user tools" on it.

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    Re: New User...Help!

    This is the DM (Desktop Manager) and as far as I know it can only be used with a PC. You will need to get to a PC to load this software.
    I recommend downloading this from the latest download link instead of the CD:
    https://www.blackberry.com/Downloads...93E4F3BB068C22

  5. #5
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    Re: New User...Help!

    So theres no way to use it on a mac?

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    Re: New User...Help!

    Good Morning, Welcome to PinStack!
    -----------------------------------
    Thx a lot!
    Low
    OSU Buckeye's # 1

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    Re: New User...Help!

    You have 3 options.

    PocketMac - Is a Desktop Manager Software that allows you to install applications and sync your Blackberry with your Mac Computer.
    PocketMac

    issing Sync - Also allows you to Sync your Blackberry but does NOT allow you to install applications.
    Missing Sync


    The only other option is to use OTA (over-the-air) Methods when installing apps.

  8. #8
    nadastar's Avatar
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    Re: New User...Help!

    Thanks! I dowloaded PocketMac, now how do I tell if it actually synced? Does it leave a file on my computer?

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