Only my speakerphone works. Whoever I am calling can hear me but I have no ... Macs & MacBooks forum
Dropped audio on the Pearl- Help
Only my speakerphone works. Whoever I am calling can hear me but I have no audio in regular mode. The tech support suggested downloading the newer software from T-Mobile's webaite but my pocketmac (desktop software for macs) is not updated/advanced enough to work with the new software and I can't find a program that will open 8100_Pearl_188.8.131.52.exe Does anyone have a Mac and know how to bridge this problem or another fix to get the audio back. Thanks!
Re: Dropped audio on the Pearl- Help
Hello sara, unfortunately I'm not familiar with Mac. So I'm of no help.
I believe the only possible way for you to upgrade is to use a PC. Sorry for that bad news. Although you can ask around this part of the Forums http://blackberryforums.pinstack.com...lackberry.html maybe they can be of help.
Hopefully they can help you out. But your best bet is to find a friend with a PC.
Does your pearl work on speaker phone? If it does, do you use a bluetooth headset? There is some glitch that when you use a bluetooth headset and then try to discconnect it just won't. Therefore your phones' ear speaker won't work.
If you don't use a bluetooth headset then your earpiece could have just been faulty. Hopefully you can update your device and start trouble shooting this.
Let us know if you have more questions.
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