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Dissappointed in Seidio customer service

This is a discussion on Dissappointed in Seidio customer service within the BlackBerry Accessories forums, part of the BlackBerry Aftermarket Development category; Seidioseidio-thank you for your concern. I did get my order-never got a confimation. My issue is not with the quality, ...

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Old 01-28-2009 -
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Seidioseidio-thank you for your concern. I did get my order-never got a confimation. My issue is not with the quality, seidio is the best. My issue is with the turn around time and the cost of shipping. Before this order I was going to order a screen guard only for an 8310 I had. I got to the checkout page where I was informed that the shipping for a screen protector would be $5. How does Seidio justify $5 to ship a screen protector? - assume it could be mailed ina letter size envelope. My last order cost almost $7 to ship, it came first class. I have shipped 1lb phones (packages) to LA Priority for $7. Not a major issue, but I feel it could be better. Thank you again for listening to us rant. ~via 9000 (wap.pinstack.com)~
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