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Hi, I am trying to install a game I purchased on the BB 7100i using ... RIM Desktop Software forum

  1. #1
    ahlandel's Avatar
    ahlandel no está en línea Stack level 1
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    Question Unspecified error encountered [J:0x0000000A]

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    Hi, I am trying to install a game I purchased on the BB 7100i using the blackberry desktop manager 4.3, it syncronized the yahoo address book just fine, but when i try to install the .alx game file I keep getting the following error:
    Unspecified error encountered [J:0x0000000A]
    can anyone please help

    Thank You

  2. #2
    Eddie_gauge's Avatar
    Eddie_gauge no está en línea Stack level 7
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    Hi ahlandel, Sorry you are having issues. Usually that error means that the program you are trying to load requires a higher OS version then you currently have on your device. Use this link to assist with the update of your OS. Hope it helps. Welcome to the Stacks.

  3. #3
    ahlandel's Avatar
    ahlandel no está en línea Stack level 1
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    Thank you for your help

  4. #4
    boggis's Avatar
    boggis no está en línea Stack level 1
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    I was having this problem too. I solved it by changing where my USB cable was plugged into my computer. It had been connected to a hub. When I went straight to the computer I stopped receiving that error.

    Hope that solves it for you too.

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