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When I attempt to sync my 7130e with my address book (Outlook Express v6.0) I ... RIM Desktop Software forum

  1. #1
    andisny's Avatar
    andisny no está en línea Stack level 1
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    Question Unable to write or update app data... HELP!

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    When I attempt to sync my 7130e with my address book (Outlook Express v6.0) I keep getting the error message "Unable to write or update application data". I've loaded the latest software. It reads the BB and then when it gives the "warning" that it is going to update my address book, I click "accept" and then I get the above error message.

    Help, please! What am I doing wrong???

  2. #2
    kjbmax77's Avatar
    kjbmax77 no está en línea Stack level 3
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    Re: Unable to write or update app data... HELP!

    That error is caused by missing data in select required fields, needs first and last name(not one or the other), or company name, or there may be special characters in these feilds like @ # $ * for example, I would reccommend you look through your contact list and verify this information, I know in Outlook you can export the contacts to an Excel file (making it easier to find missing fields), I am unsure if express can do this, hope that helps.

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