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    blackberryben's Avatar
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    Question Unable to launch Blackberry installer

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    Any help on this would truly be appreciated! I recently rebuilt my laptop and upon attempting to reload the Blackberry software I ran into an issue. The installer never launches, it gets hung while 'initializing'. Some things I've ruled out, it isn't my cd drive, the media works on other machines and I've copied the cd contents locally and when I launch the software it continues to be hung on 'initializing'. I've also tried after rebooting in diagnostic mode in case this was some security software blocking the installer to no avail.

    Has anyone experienced this in the past?

    Thanks in advance for any suggestions.

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    Re: Unable to launch Blackberry installer

    Are you talking about the application loader in Desktop Manager?
    For every complex problem there is a solution, that is simple, neat, .....and wrong! (H. L. Mencken) jblackfish(at)pinstack(dot)com

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    Re: Unable to launch Blackberry installer

    which version are you running? If you rebuilt your PC with Vista for example you need the latest version of DM or it will not work.

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    Re: Unable to launch Blackberry installer

    Quote Originally Posted by fritter View Post
    which version are you running? If you rebuilt your PC with Vista for example you need the latest version of DM or it will not work.
    Fritter's right - to download the latest DM go here:

    http://blackberryforums.pinstack.com...re_v4_3_a.html
    For every complex problem there is a solution, that is simple, neat, .....and wrong! (H. L. Mencken) jblackfish(at)pinstack(dot)com

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