I am running Office/Outlook 2007 (with business contact manager) on Vista, and just purchased a ... RIM Desktop Software forum
Unable to sync Curve 8330 w/ Outlook 2007
I am running Office/Outlook 2007 (with business contact manager) on Vista, and just purchased a new Blackberry Curve 8330 from Verizon yesterday. When I open desktop manager and try to sync with Outlook, it says no devices are configured for Synching. Then, I open the synchronize tab, select configuration, and it lists devices available for synching. However, outlook does not appear, only ASCII Importer/Exporter and Yahoo.
I called Verizon and they couldn't help and just told me to call blackberry.
Has anyone else encountered this problem and found a fix?
Vista installs can be tricky. Lets start here. Check your Default Programs and make sure that Outlook is your default email program...Please also confirm you are running Desktop Manager 4.3
Thanks...I checked my default programs, and outlook seems to be set as the default e-mail program. I was running DM 4.3 when I first tried synching the blackberry, but am currently in the middle of installing and giving 4.2 sp2 a shot to see if it works.
Last edited by bweinheimer; 05-27-2008 at 01:54 PM.
~via BB (wap.pinstack.com)~i think vista prefers 4.3 but let's see what happens. Make sure you install as administrator.
Yes, it doesn't seem that 4.2 supports the 8330. How do I make sure I'm installing as the administrator?
I reinstalled DM 4.3. I'm the only user so I'm pretty sure I installed it as the admin. I'm still having the same problem, except now Yahoo doesn't even appear, just ASCII Importer Exporter.
I am going to refer you to a rather lengthy Blackberry Technical Solution article on this issue. It may be too technical for your comfort - if so post back questions and we will try to help.
Thanks for the article...it was a bit above my technical ability but I appreciate the response. I was able to get the blackberry to sync by removing Small Business Contact manager from Outlook 2007. I had read somewhere that it was not compatible with blackberry, but I didn't realize that possibly just by having it there, I could not sync.
Glad you got it solved, and thanks for posting back the info. I was suspicious of that app but when you indicated that Outlook was the default email I thought it would take care of that.
I have even reinstalled both DM 4.3 and Outllok and it will sync all but Calendar. What is going on. This is happening on 3 different PC's with the same BB. Am I missing a service book. I read someehere the is a desktop sync one and that is missing om my 8330.
This started with my 8330, my 8703 was fine.
I just used it on my 7100i and 8703e and the reconized the calendar and it will not see the 8330 Calendars
Ok Got it, Options, Advanced, Default Services.
Set the address book to the 1st one in the list.
Last edited by MWPatterson; 06-02-2008 at 11:03 PM.
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