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I'm new to both BB and Notes. I've installed DM 4.2 and when I go ... RIM Desktop Software forum

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    bullfoot's Avatar
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    Trouble configuring DM to work with Lotus Notes

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    I'm new to both BB and Notes. I've installed DM 4.2 and when I go to configure the sync and click on Lotus Notes the button turns grey. I've search and don't find any information on this problem. Thanks.

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    cp6169's Avatar
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    Re: Trouble configuring DM to work with Lotus Notes

    Hi there bullfoot, welcome to pinstack. Sorry for the late response, however I know nothing about Lotus. Someone else should provide excellent support now that your post is out in the open.

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    Re: Trouble configuring DM to work with Lotus Notes

    Still needing help with this problem. I am running DM 4.2.2.14 and lotus notes 7 and the OK button is disabled when I try to configure Intellisync to synchronize the Blackberry with Lotus Notes.

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    Re: Trouble configuring DM to work with Lotus Notes

    If the option turns grey, the desktop software cant find a standard installation of the software. It may be a non-standard install and the files are not in a normal location, like maybe running off a network drive. There is a bit of a delay for the options to light up, so you may want to try letting it sit for a sec.

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    Re: Trouble configuring DM to work with Lotus Notes

    Been using DM 4.2.2.14 with Lotus 7.0 and all works really well. So in answer to your query what are you trying to Sync?
    Make sure that you have a tick in the Synchronize Organiser Data
    then go to the Configure Tab and configure what you want to sync.

    We have noticed that sometimes you need the lotus Client Open when you are trying to sync, I am assuming that you are using a BES?

    Let me know how you get on.

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