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Question: After loading the desktop software, I am unable to sync the BB. I get ... RIM Desktop Software forum

  1. #1
    hayden's Avatar
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    The specified Intellisync configuration is invalid - Fix

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    Question: After loading the desktop software, I am unable to sync the BB. I get the following error message "The specified Intellisync configuration is invalid" I have reloaded the software from both the disk that was provided and from the RIM website.
    Answer: Browsed to C:\Documents and Settings\Yourusername\Application Data\Research In Motion\BlackBerry and deleted the Intellisync folder. Run the Desktop Manager again and it will recreate the folder and the error message will be gone.

  2. #2
    idealist's Avatar
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    Re: The specified Intellisync configuration is invalid - Fix

    Hi, I followed your instructions on how to fix the problem but couldnt find the folder or PIN file you specified. Should I unistall and re-install the DM or is there a way I can work around it? Thanks for the help.

    Morgan
    "Cool Beans"

  3. #3
    cp6169's Avatar
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    Re: The specified Intellisync configuration is invalid - Fix

    Uninstalling Desktop Manager is easy, try that first and post back with the results.

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