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I posted this in the 87xx forum, but no one had an answer: My work ... RIM Desktop Software forum

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    Dusty_Duster's Avatar
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    Tasks Won't Sync Correctly

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    I posted this in the 87xx forum, but no one had an answer:

    My work computer's motherboard fried, so IT gave me a new one. I'm having one problem though with my BlackBerry.

    Whenever I sync my 'Berry up to my computer, everything works perfectly EXCEPT for tasks. If I create or modify a task on my 'Berry, it syncs correctly. However, if I delete a task on the handheld, the deletion will not sync with the computer. Instead, the program simply copies the task back onto my handheld. What gives? I've tried changing the BB Desktop settings to "Handheld Wins," but this didn't fix the problem, either. And like I said, the problem only exists with Tasks.

    I'm using Outlook 2003.

    Thanks in advance for the help!

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    N8DBB's Avatar
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    Re: Tasks Won't Sync Correctly

    I don't use tasks, but have u tried to go into intellisync, configure pim, click tasks and then choose advanced (bottom right corner) and see if something there is changed and causing it?

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    Re: Tasks Won't Sync Correctly

    Yep. I already tried that.

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    Re: Tasks Won't Sync Correctly

    It's called conflict resolution.Don't know preciscely where it is on old DM versions that the 8700 uses but on my pearl it is in configure sync >configure>advanced settings>conflict resolution tab> i have mine set to notify me but you can also have it set to microsoft outlook wins.

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    Re: Tasks Won't Sync Correctly

    I have it set to "notify me." Instead of saying that the item was deleted on the handheld, it says that the item was added in Outlook, so it wants to copy the item back onto the handheld instead of deleting it from Outlook. I've tried setting it to "handheld wins" and it still happens.

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    Re: Tasks Won't Sync Correctly

    BUMP.

    Anybody?

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