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I have the Cingular Pearl and have started having a sync issue lately with my ... RIM Desktop Software forum

  1. #1
    jthiemeyer's Avatar
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    sync problem

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    I have the Cingular Pearl and have started having a sync issue lately with my calendar. It starts to sync and gets to point (same point everytime) and locks up and causes an error that shuts down desktop manager. I had this once before and it lasted only one day (it also was happening at the same point it is now). This has been going on for a week now and I cant update my calendar or contacts because of it and I am getting frustrated with it.

    Please help!!

    Josh

  2. #2
    cp6169's Avatar
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    Re: sync problem

    There may be a conflict with one of your entries. Try to narrow it down to a specific entry and delete the entry and try again. Let us know how it goes.

  3. #3
    jthiemeyer's Avatar
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    Re: sync problem

    Well, it is working again as of this morning with no changes made. Who knows.....

  4. #4
    jthiemeyer's Avatar
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    Re: sync problem

    And after working that one time it has stopped working again. It is item "281 of 426" in the outlook calendar that it hangs on. I am not sure what those numbers mean since they never change even when I add or remove items from my calendar. Should I try to whipe all my previous appointments out of outlook and then sync and have the pearl put them back in?

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    Rcbjr's Avatar
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    Re: sync problem

    Before you do that, try doing a "Reset Configuration" from the Desktop Manager/Syncronize/Configuraton tab. Then set up your sync again for all the items you normally sync. If that doesn't work. You will need to find which one is messing up. You can use the "View Log" button on the same tab, and find a hint to the event that is messing up.

    hope this helps
    Rcbjr.
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  6. #6
    nickgust's Avatar
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    Re: sync problem

    Not sure if it is the same but it sure sounds like it. I had this happend and it was the due date on an entry that caused the error. Removed the due date and all was fine. Could that be it for you?

    Nick

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