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I spent hours yesterday installing and uninstalling sp2. I continued to get a missing certificate ... RIM Desktop Software forum

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    gstull's Avatar
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    SP2 And Missing Certificate??

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    I spent hours yesterday installing and uninstalling sp2. I continued to get a missing certificate error after installing, I got this message when I tried opening media manager from my PC or from the desktop software. Can anyone help me out, what is this certificate?

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    woodi68's Avatar
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    Re: SP2 And Missing Certificate??

    Are you on a BES?

    Also, I assume you turned on the "Certificates" option during the installation of SP2. My firm doesn't use certificates, but I assume if you're on BES some firms may use them as security.

    Anyone know if I'm completely off on this? Sounds about right to me.

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    gstull's Avatar
    gstull no está en línea Stack level 2
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    Re: SP2 And Missing Certificate??

    Not on BES, I did turn on certificates but only after my first install. After the full installation, when I tried to start the media manager it gave me the error message about a missing certificate, so I removed and reloaded with the cert option on, but it still wouldnt load because of a problem with the certificate. I've never had an issue like this with any programs, this is a first.

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