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Hello, I have a user that is trying to sync his blacberry with outlook. The ... RIM Desktop Software forum

  1. #1
    nickryman's Avatar
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    Run time error

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    Hello,

    I have a user that is trying to sync his blacberry with outlook. The problem occurs about 4/5 through the sync of the callendar and the following error appears

    Runtime error!

    Program: ...ogram Files\Research In Motion\Blackberry\DesktopMgr.exe

    Abnormal program termination


    All settings seem to be correct and I'm completely stuck

    Any help would be greatly appreciated

    Kind regards

    nick

  2. #2
    hayden's Avatar
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    Try to delete your outlook profile then restore a new Outlook profile. Be sure to write down and backup any profile settings before you delete the profile.

  3. #3
    nickryman's Avatar
    nickryman no está en línea Stack level 1
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    Thank you, I shall try that now

  4. #4
    hayden's Avatar
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    Quote Originally Posted by nickryman
    Thank you, I shall try that now
    hope it works.

  5. #5
    Wisespent's Avatar
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    the other thing is make sure offline store is not used or cached mode as it's known on outlook 2003.

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