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I know there might be an aswer to this question in this forum, but I ... RIM Desktop Software forum

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    gkg3059's Avatar
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    problem with desktop manager

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    I know there might be an aswer to this question in this forum, but I have been looking and had no luck.
    my computer crashed and I reinstalled everything. before that I could connect my pearl to desktop mangr. Now I've installed the latest blackberry software on my pc. the problem now is that the computer reads my phone as a flash drive, and the manager can't find it. Although I'm able to transfer music and files to my phone I can't add software. I been looking everywhere today and found nothing, Im tired and came here for help.
    Phone= v4.2.0.67 (platform 2.2.0.39) kernel 3.0.4.28 ......
    pc= win xp pro.

    desktop mangr= 4.2.1.8

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    Fiasco's Avatar
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    Re: problem with desktop manager

    Try this.

    Uninstall Desktop Manager, reboot pc. Re-install Desktop manager, (make sure it is the latest version), then connect your pearl.

    This should re-install your drivers, and it should detect your pearl now. If not, let me know.
    "Be fair. Forgive. Be inspired. Inspire others."

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    gkg3059's Avatar
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    Re: problem with desktop manager

    thanks I don't know why it wasn't working I did pretty much the same

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    Fiasco's Avatar
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    Re: problem with desktop manager

    No problem.

    Sometimes drivers get corrupted or Windows "forgets" where the driver is and what it corresponds to... happens with a lot of gadgets... A simple uninstall and re-install usually does the trick.
    "Be fair. Forgive. Be inspired. Inspire others."

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