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I am at the end of my tether - I have a 7130v (Vodafone) and ... RIM Desktop Software forum

  1. #1
    syllabub's Avatar
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    Question Problem with Desktop 4.2

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    I am at the end of my tether - I have a 7130v (Vodafone) and am connected to my corporate Exchange server. I installed 4.1 Desktop and all was fine for a couple of weeks, but then the sync stopped working. I have re-installed (incl a clean removal and lots of reboots), but every time I try to sync I get an "Internal Error - see logs" but there doesn't appear to be a log. I can reset the settings when I launch the software but if I have tried to do anything else which has caused an error I have to close the software and then re-open. For a while I could sync with the default settings but now I cannot sync at all and default settings have cleared out the connection to my Outlook profile. Any help would be massively appreciated...

  2. #2
    cp6169's Avatar
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    Re: Problem with Desktop 4.2

    Welcome to pisntack syllabub.

    Look here see if you find any help...
    http://blackberryforums.pinstack.com...oad_usage.html

    Also scroll through this forum to see if there are any similar errors...
    http://blackberryforums.pinstack.com..._software.html

  3. #3
    Rcbjr's Avatar
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    Re: Problem with Desktop 4.2

    syllabub, Welcome to PinStack,

    Let us know if there is any progress with solving your problem.

    Rcbjr.
    You Ask, We Will Answer
    Can’t Install theme via DM?No Additional Apps Found for Your Device
    Links to Usefull KB Articles

  4. #4
    safah's Avatar
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    Re: Problem with Desktop 4.2

    try this: blackberry.com/knowledgecenterpublic/livelink.exe/fetch/2000/8021/7919/8125/How_To_-_Perform_a_clean_uninstall_of_BlackBerry_Desktop_S oftware.html?nodeid=160545

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    Re: Problem with Desktop 4.2

    ~via BB (wap.pinstack.com)~hiya welcome to stacks

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