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I just got the Blackberry 8300 Curve and when trying to sync my Outlook 2003 ... RIM Desktop Software forum

  1. #1
    xyresic's Avatar
    xyresic no est en l璯ea Stack level 1
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    Odd Desktop Manager Errors

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    I just got the Blackberry 8300 Curve and when trying to sync my Outlook 2003 Exchange Calendar after the first sync I get this message box:

    ???? Outlook ? MS Exchange ???????????? MS Exchange Server ???????
    ??????????,????????????????????

    Yes, those are all question marks. It's all it says. It's like I don't have a language pack installed and it's displaying an error message in Chinese or something. This is software version 4.2.2, both after installing it from the CD in the box and downloading it from the site. I also get this error in the log:

    Internal Error #4238.
    Translation Canceled!

    The rest of the log has similar gibberish such as:


    On 10/12/2007 11:49 AM
    Synchronize Handheld Calendar with Microsoft Outlook 行事曆

    Field mapping used for translation:
    Microsoft Outlook Handheld
    主旨 ---------------------------- Description Title
    開始日期 ------------------------ Start Date
    開始時間 ------------------------ Start Time
    結束日期 ------------------------ End Date
    結束時間 ------------------------ End Time
    警示日期 ------------------------ Alarm Date
    警示時間 ------------------------ Alarm Time
    提醒設定旗標 -------------------- Alarm Flag
    本文 ---------------------------- Notes
    顯示時間為 ---------------------- Free Busy
    位置 ---------------------------- Location
    私人 ---------------------------- Private


    Any clue what might be happening? I've downloaded the multi language version of the software, but I don't have a lot of hope that it will fix anything.
    "Every normal man must be tempted at times to spit upon his hands, hoist the black flag, and begin slitting throats." - Henry Louis Mencken (1880-1956)

  2. #2
    cherrichiodo's Avatar
    cherrichiodo no est en l璯ea PINStacked!
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    Re: Odd Desktop Manager Errors

    if i were you i would perform a clean uninstall of desktop manager, then reinstall from the download you got from the RIM download site.

    http://blackberryforums.pinstack.com...p_manager.html

    also make sure you have the latest device OS installed on your PC too.

    could it have something to do with it being on an exchange server?

    bumping for help

  3. #3
    xyresic's Avatar
    xyresic no est en l璯ea Stack level 1
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    Re: Odd Desktop Manager Errors

    After the clean uninstall you posted, I tried to install the software again and it worked. The odd characters were gone. I still received the error, but I was able to fix thatby creating a MAPI profile for Intellisync to use. Before, I couldn't read the error, so I didn't know why it was failing.

    Thanks.
    "Every normal man must be tempted at times to spit upon his hands, hoist the black flag, and begin slitting throats." - Henry Louis Mencken (1880-1956)

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