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well i recently bought my first BB on ebay and id like to put it ... RIM Desktop Software forum

  1. #1
    carwash's Avatar
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    need LOTS of help

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    well i recently bought my first BB on ebay and id like to put it to use the best that i can.... i would like to start by chaning the theme and dont know how to do this.
    the BB didnt come with the software disk and i believe i need deasktop manager?
    i tried to DL it from the BB site and it went and started DL'n but stopped and gave some somethings missing error.

    can somebody send me in the right direction?
    thanks

  2. #2
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    ~via BB (wap.pinstack.com)~i know that you can download the software for your device from here, look under downloads. Some other things that you will need are going to be a data plan from your service provider, that will allow you to setup your email accounts, you can change your theme by going to settings>themes, there you will be able to see the themes your device comes with but you could also add more themes that are available from here too. You should let us know which device you have so that we can provide you with more info

    Welcome to pinstack

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    ~via BB (wap.pinstack.com)~welcome hope you enjoy your time with us

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    Hello and welcome to the Stacks

    You need desktop manager you are correct to be able to backup and restore your device and also restore or update your device's software.

    You need to download and install this on your computer
    Try this link:
    https://www.blackberry.com/Downloads...93E4F3BB068C22
    Choose blackberry desktop software v4.1

    It sounds like the download might have Timed out. Its kind of a big file for some connections.

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    well i have the 7250 and i have the email set up allready and can get midi's and photos. i dont have any themes in my phone now except the default one
    i just cant seem to get the desktop manager to install .
    no its not timing out, it starts to install than says its missing somethong.
    let me try ^^^ your link..........

  6. #6
    carwash's Avatar
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    nope thats the link i allready tried, but i will try it again and post my findings on it.....

  7. #7
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    heres the error message i get when i DL that link......
    "error 1720. there is a problem with this windows installer package. a script required for this install to complete could not be run. contact your support personal or package vendor. "


    PLEASE HELP!! lol

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    ~via BB (wap.pinstack.com)~welcom to pinstack. Carwash, it would help if you told us what model phone and what carrier you have.

  9. #9
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    There is a file you need called Windows Installer 3.1 v2 It's covered in Microsoft's knowledge base: http://support.microsoft.com/?=893803 If you download and install that update, things should run smoothly.
    "I'm the best there is. And even if you beat me, I'm still the best." -Fast Eddie Felson(The Hustler)

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    Quote Originally Posted by skip00319
    ~via BB (wap.pinstack.com)~welcom to pinstack. Carwash, it would help if you told us what model phone and what carrier you have.
    i allready did... two or three posts up.

    7250 verizon

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    Quote Originally Posted by williamlc21
    There is a file you need called Windows Installer 3.1 v2 It's covered in Microsoft's knowledge base: ...............................................If you download and install that update, things should run smoothly.
    i have to run out but when i get back i will try this and post my results THANKS!

    so after this, than try the deasktop manager?

  12. #12
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    based on the error that should work
    "I'm the best there is. And even if you beat me, I'm still the best." -Fast Eddie Felson(The Hustler)

  13. #13
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    Quote Originally Posted by williamlc21
    based on the error that should work
    when i clicked it , than validate plug in, then i click download plug in , i get a server not found page.


    can anyone else click it? AFTER the validation page!

    when using firefox it says "server not found"

    when using internet explorer it says "page cannot be displayed"

    i normally NEVER have problems viewing web pages and have high speed so no problems there

  14. #14
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    ^^^ anyone?

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    works for me on explore

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