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My Desktop Manager doesn't work at all. It starts up when I turn the computer ... RIM Desktop Software forum

  1. #1
    Xandra73's Avatar
    Xandra73 no está en línea Stack level 1
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    need help uninstalling DM 4.2.2 which makes DM 5.0.1 doesn't work

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    My Desktop Manager doesn't work at all. It starts up when I turn the computer on, lets me know that updates are available, but nothing else works. I can't even sync or load the media manager!
    So here are the facts:
    * My computer is a PC running windows.
    * ok first i tried going to the program file to the blackberry file and uninstalling the only zip file in there which is for version 4.2.2, the zip file halts and says that I must remove the newer Desktop Manager (DM) before I can start up the old version's installer window which has the uninstall option in it.
    * then went to control panel to add/remove programs
    * when I try to uninstall either DM 4.2.2 or DM 5.0.1 I get the same message of "error 2738.Could not access VBScript run time for custom action ."

    Have any ideas on what I can do?

  2. #2
    sooner's Avatar
    sooner no está en línea Stack Professional
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    Aug 2008
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    Download RevoUninstaller, its free and will get rid of it.

    iLord is DEAD!


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