My Desktop Manager doesn't work at all. It starts up when I turn the computer ... RIM Desktop Software forum
need help uninstalling DM 4.2.2 which makes DM 5.0.1 doesn't work
My Desktop Manager doesn't work at all. It starts up when I turn the computer on, lets me know that updates are available, but nothing else works. I can't even sync or load the media manager!
So here are the facts:
* My computer is a PC running windows.
* ok first i tried going to the program file to the blackberry file and uninstalling the only zip file in there which is for version 4.2.2, the zip file halts and says that I must remove the newer Desktop Manager (DM) before I can start up the old version's installer window which has the uninstall option in it.
* then went to control panel to add/remove programs
* when I try to uninstall either DM 4.2.2 or DM 5.0.1 I get the same message of "error 2738.Could not access VBScript run time for custom action ."
Have any ideas on what I can do?
Download RevoUninstaller, its free and will get rid of it.