Results 1 to 6 of 6

Helo, Im a newbee, could you please help me find the USB driver for my ... RIM Desktop Software forum

  1. #1
    patchipetro's Avatar
    patchipetro no está en línea Stack level 1
    Join Date
    Mar 2007
    Posts
    5

    Thumbs up My USB sync cable require USB drive

    Advertisement



    Helo, Im a newbee, could you please help me find the USB driver for my BB Pearl, my PC does not regcognise the usb device, my CD broken. thank you very much

  2. #2
    patchipetro's Avatar
    patchipetro no está en línea Stack level 1
    Join Date
    Mar 2007
    Posts
    5

    Help me!!!My usb connection cant work

    Please advise me the link to download USB driver for my PC to regcognise my BB as an usb device, my CD was broken.
    tkyou very much

  3. #3
    jdellasala's Avatar
    jdellasala no está en línea Device Pro
    Join Date
    Mar 2006
    Posts
    1,573

    Re: Help me!!!My usb connection cant work

    First, unplug your BB.

    Now, go to Add/Remove Programs in Control Panel, and uninstall everything that starts with BlackBerry.....

    Now, go into Device Manager and expand the USB, Modems and Ports (COM & LPT) branches. Now, from the Device Manager menu select View --> Show Hidden Devices. (after this it should be checked if you open the View menu again).

    Delete all items named BlackBerry Device under USB.

    Delete any Standard Modem that's connected to any of the COM ports labeled as a RIM Virtual Serial Port. That is, if you have an item under ports labeled RIM Virtual Serial Port (COM3), and you have a Standard Modem which, when you double click it says COM3 to the right of Port: in the Modem tab, delete it.

    Delete all RIM Virtual Serial Ports....

    Now all the bad BlackBerry / RIM drivers should be cleaned out.

    TWO OPTIONS:
    1. Use this option if you intend to actually use Desktop Manager. Download and install BlackBerry Desktop Software v4.2 Service Pack 1 (requires Windows DST 2007 update). Once installed, Windows should recognize and automatically install your BlackBerry. NOTE: What you download is a self extracting Zip file. However, there's a minor bug in the installation in that if you go to Add/Remove programs to modify your setup (which, by the way can also fix a USB problem), the MSI file will be missing if you clear out your Temp directory. Best practice is to extract the file to a directory (I use C:\Windows\Options\BBDesktop42SP1) and run BlackBerrySetup.exe from there. Now, if you use the Modify or Repair options in Add/Remove programs, the installer will be able to find the MSI file!

    2. If all you need is for your BB to be able to charge it, once you've cleaned out your bad USB stuff, plug in the device and run Windows Update. It should update the driver automatically (fingers crossed!).

    If all this fails, start all over again, but this time remove EVERYTHING under the USB branch of Device Manager and reboot. Anything that should be there should come back automatically.

    Yea, it's not pretty, but USB problems never are!
    .
    JerryD

  4. #4
    likefre's Avatar
    likefre no está en línea Stack level 4
    Join Date
    Feb 2007
    Posts
    870

    Re: My USB sync cable require USB drive

    Let us know how it goes patchipetro!

  5. #5
    patchipetro's Avatar
    patchipetro no está en línea Stack level 1
    Join Date
    Mar 2007
    Posts
    5

    Re: My USB sync cable require USB drive

    thanx very much guys,
    I follow exactly the steps you suggested, but it did not work,the usb device still can not be regcognised,
    yesterday I had one time can see the usb pin but today cannot detect it,
    i download 3 version of Desktop manager even the SP1 could not
    but yesterday when I can detect usb device, when i click Media manager, it still could not see the BB,hix
    i also download Handheld Device soft ver 4.2,but cannt work
    Anyone hv an idea, pls help or I need to throw my BB pearl away???

  6. #6
    kowens3's Avatar
    kowens3 no está en línea Stack level 1
    Join Date
    Oct 2007
    Posts
    1

    Re: My USB sync cable require USB drive

    Jdellasala, I precisely followed the steps above. After installing the software, I went to Connection Settings on the DM and selected USB. It then told me to make sure that the device was connected properly, which it was, still said device can not be found. When i plug my Pearl into the USB, my computer detects new hardware, and a new hardware wizard pops up, it also can not detect the USB Composite Device and leads me to a pop up that says the file 'usbccgp.sys' on [Unknown] is needed. Type the path where the file is located and click ok, i browsed through all of the options, and it couldnt find anything. I DONT KNOW WHERE TO GO FROM HERE. Thanks is advance for your time and assistance.

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •