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i have a bb 7250 with os 4.1.0.353,platform2.2.0.159, running desktop manager verison 4.3.0.15 which i ... RIM Desktop Software forum

  1. #1
    wolfie73's Avatar
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    Post lost????

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    i have a bb 7250 with os 4.1.0.353,platform2.2.0.159, running desktop manager verison 4.3.0.15 which i upgraded from verizons ver.4.2.?. my problem when i start the desktop manager i get a message saying please enter key store password(3/10). what does this mean and how can i get rid of it.

    thanks for any info.
    p.s. new here so sorry if i posted this in the wrong place

  2. #2
    fritter's Avatar
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    Re: lost????

    do you have a password that locks your bb?

  3. #3
    wolfie73's Avatar
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    Post Re: lost????

    i have no password. bought the bb from ebay and was told it was cleaned out of all that stuff. when i got the phone i installed from rim ver 4.3 then my laptop crashed. when i got it up and running i installed 4.2 from verizons site.that is when the message started showing up. so in uninstalled 4.2 and installed ver4.3 thinking that would remove it. well it didn't so i'm lost as to what the message means and how to stop it from showing,but i can hit cancel and everything works fine.

  4. #4
    cfrench's Avatar
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    Re: lost????

    That is weird. Have you tried wipe'n your phone?

    ~via BB (wap.pinstack.com)~

  5. #5
    wolfie73's Avatar
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    Post Re: lost????

    i have not wiped the phone as i do not know how do do that.

  6. #6
    fritter's Avatar
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    Re: lost????

    i wonder if there is a IT policy that is still on the phone. if so http://blackberryforums.pinstack.com...any_means.html

    and look at post #8

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