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Also, what is a pin#? and how can i find out which my OS is?... RIM Desktop Software forum

  1. #16
    krystle's Avatar
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    Re: Iam unable to connect my 8700g to my computer desktop manager

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    Also,
    what is a pin#? and how can i find out which my OS is?

  2. #17
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    Re: Iam unable to connect my 8700g to my computer desktop manager

    PIN=Identification number for the device

    OS: Press and hold down ALT+CAP+H and it will show your OS information.

  3. #18
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    Re: Iam unable to connect my 8700g to my computer desktop manager

    Oh, or go Options/About if your hands aren't big enough to press all 3 keys at once.

  4. #19
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    Lightbulb Re: Iam unable to connect my 8700g to my computer desktop manager

    Quote Originally Posted by N8DBB
    PIN=Identification number for the device

    OS: Press and hold down ALT+CAP+H and it will show your OS information.
    Awsome tHX! i cant wait to learn all these shortcuts!

  5. #20
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    Re: Iam unable to connect my 8700g to my computer desktop manager

    Quote Originally Posted by N8DBB
    Not necessarily the case. The 4.2 DM at times (many times) has trouble connecting to the 8700. Trust me. It depends on the DM's mood that day.
    Guess im lucky, I use 4.2 with my 8700.
    "I'm the best there is. And even if you beat me, I'm still the best." -Fast Eddie Felson(The Hustler)

  6. #21
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    Re: Iam unable to connect my 8700g to my computer desktop manager

    Quote Originally Posted by N8DBB
    Yes...Thats what I mean by your USB port...Sorry, should have clarified.

    If your IPOD and whatever else is working, then it's not your computer USB port.

    Therefore when I mentioned USB port earlier, I was referring to your USB port on your phone.
    no worries!.... So how do i get this fixed?

  7. #22
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    Re: Iam unable to connect my 8700g to my computer desktop manager

    Quote Originally Posted by williamlc21
    Guess im lucky, I use 4.2 with my 8700.
    i think mine is v4.10.284 does that mean that it could my DM and not my phone...

  8. #23
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    Re: Iam unable to connect my 8700g to my computer desktop manager

    Like N8DBB said, it could be a finiky DM, you can uninstall and download 4.1 from www.t-mobile.com/bbupgrade
    "I'm the best there is. And even if you beat me, I'm still the best." -Fast Eddie Felson(The Hustler)

  9. #24
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    Re: Iam unable to connect my 8700g to my computer desktop manager

    ok thanks!

  10. #25
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    Re: Iam unable to connect my 8700g to my computer desktop manager

    Your welcome, let us know if that works.
    "I'm the best there is. And even if you beat me, I'm still the best." -Fast Eddie Felson(The Hustler)

  11. #26
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    Re: Iam unable to connect my 8700g to my computer desktop manager

    I will!

    i really appreciate all your help! Thank you both

  12. #27
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    Re: Iam unable to connect my 8700g to my computer desktop manager

    krystle, are you sorted? From your various posts, you seem to have USB problems. Most PCs nowadays have several USB ports, so you should try more than one. Also if you use a laptop with a port replicator, try a port on the actual computer rather than the replicator. USB+DM is a less than potent combo sometimes, the simple answer may be to persist

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